Overview
At Aishkar.com, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
Easy Returns – But With One Simple Condition
If you are unhappy with the product after receiving it, you can request a return or exchange only if you follow these steps:
- Mandatory Unboxing Video
- You must record a clear, continuous unboxing video while opening the package for the very first time.
- The video should show the product in its original packaging and condition, unedited, with no cuts or pauses.
- Send the Video Promptly
- Share the video with us within a few hours of delivery via either of the following:
- WhatsApp: +91 74540 54504
- Email: karaish499@gmail.com
- Delays in sending the video may result in no return or exchange being accepted.
- Share the video with us within a few hours of delivery via either of the following:
- Recommendation
- We strongly recommend recording a video while opening the package as proof, even if you don’t anticipate any issue.
- Return Charges
- For certain items, a return shipping fee may apply. This will be communicated in advance based on the product category and reason for return.
⚠️ Important Notes
- Returns or exchanges will not be processed without a valid unboxing video sent within the required time.
- All return/exchange decisions are subject to approval after reviewing the product and video evidence.
- By placing an order, you acknowledge and accept these return and exchange conditions.
This policy is in place to ensure fairness, transparency, and to protect both customers and our business from misuse.
Once we receive and inspect your returned item, we will notify you via email about the status of your refund—whether it has been approved or rejected.
- If approved, your refund will be processed within a few days.
- The amount will be credited to your original method of payment (e.g., credit card, bank account).
💸 Refund Process
Once we receive and inspect your returned item, we will notify you via email about the status of your refund—whether it has been approved or rejected.
- If approved, your refund will be processed within a few days.
- The amount will be credited to your original method of payment (e.g., credit card, bank account).
⏳ Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company—it may take some time before the refund is officially posted.
- Contact your bank—there is often processing time before a refund appears.
If you’ve done all this and still haven’t received your refund, feel free to reach out to us:
- Email: Karaish499@gmail.com
- Phone/WhatsApp: +91 7454054504